Last Updated: 30 May 2026
At ZUKO INDIA, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.
Order Processing
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Orders are typically processed within 1–2 business days after successful payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak sales periods, festivals, or promotional events, processing times may be slightly longer.
Shipping Coverage
ZUKO INDIA currently ships across most locations within India.
If delivery is unavailable for your location, our team will contact you and provide assistance regarding your order.
Delivery Time
Estimated delivery times:
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Metro Cities: 2–5 business days
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Tier 2 & Tier 3 Cities: 3–7 business days
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Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before payment is completed.
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From time to time, ZUKO INDIA may offer free shipping promotions on selected products or order values.
Order Tracking
Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).
You can use the tracking information to monitor the status of your shipment.
Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
ZUKO INDIA shall not be held responsible for delays caused by third-party courier partners.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address, phone number, or other shipping information is provided, delivery delays or additional shipping charges may occur.
Damaged or Missing Packages
If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
Our support team will review the case and assist you accordingly.
Order Cancellation
Orders may be cancelled before shipment. Once an order has been dispatched, cancellation requests cannot be accepted and will be subject to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
ZUKO INDIA
Email: support@zukoindia.in
Phone: +91 8796535879
Thank you for choosing ZUKO INDIA. We appreciate your trust and look forward to serving you.
