Refund policy

At ZUKO, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

The product must be unused and in its original condition.
The product must be returned in its original packaging.
Proof of purchase or order confirmation is required.
Products damaged due to misuse, improper installation, or normal wear and tear are not eligible for return.

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days.

Please note that processing times may vary depending on your bank or payment provider.

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue.

After verification, we will arrange a replacement at no additional cost.

The following items cannot be returned:

If the return is due to a defective, damaged, or incorrect item sent by ZUKO, return shipping costs will be covered by us.

For all other approved returns, customers may be responsible for return shipping charges.

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to the return policy.

If you have any questions regarding returns, refunds, or replacements, please contact our support team.

Email: support@zukoindia.in
Phone: +91 87965 35879

We are committed to resolving your concerns as quickly as possible.